Error codes of e-Cashbill

When calling POPBiLL SDK function isn't proceed successfully, return an error code and message as a return value. If you have a problem to figure out why the error occurs, check the information related to error and inquire at technical support center. (+82 70-7998-7117 / global@linkhubcorp.com)

Check the execution details about webhook event and retry

When calling POPBiLL SDK function is proceed successfully, return "1" as a code. When an error occurs, return 8 digits value starting with "-".

  • -140* about e-Cashbill service error
  • -100* about POPBiLL service error

Error codes' table

Error code Error message
-14000000 The cash receipt information does not exist.
-14000001 Unable to search the cash receipt.
-14000002 Insufficient authority to inquire the cash receipt
-14000003 The cash receipt does not exist for the provided Document ID.
-14000004 The provided Document ID is in use for another cash receipt.
-14001001 Seller's business registration number is not entered.
-14001002 Invalid seller's business registration number
-14001004 The Identification number is not entered.
-14001008 The amount of service fee is not entered.
-14001009 Negative(-) amount cannot be entered on the service fee.
-14001010 The amount of supply value is not entered.
-14001011 Negative(-) amount cannot be entered on the supply value.
-14001012 Tax amount is not entered.
-14001013 Negative(-) amount cannot be entered on the tax amount.
-14001014 Total amount is not entered.
-14001015 Negative(-) amount cannot be entered on the total amount.
-14001017 Document type(approved/revocation) is not entered.
-14001018 Issuance purpose(tax deduction/proof of purchase) is not entered.
-14001019 The entered Document ID is in use.
-14001020 The original cash receipt does not exist.
-14001021 Not allowed to issue a cash receipt for revocvation : the original cash receipt is not filed to the NTS.
-14001022 Seller's business registration number is not the same with the original.
-14001023 Supply value of the cash receipt for revocation cannot exceed the amount of the original cash receipt.
-14001025 The user's business registration number is not the same as the seller's information.
-14001026 Invalid Document ID
-14001028 Unregistered minor business place
-14001029 POPBiLL ID is not entered.
-14001031 Total amount is not the same as the sum of supply values, tax amount and service fee.
-14001032 Invalid identification number of the cash receipt for proof of purchase
-14001033 Invalid identification number of the cash receipt for tax deduction
-14001034 Taxation type(tax/tax exemption) is not entered.
-14001035 The identification number of the cash receipt for revocation is not the same as the original cash receipt.
-14001036 The tax amount of the cash receipt for recovation cannot exceed the amount of the original cash receipt.
-14001037 The service fee of the cash receipt for recovation cannot exceed the amount of the original cash receipt.
-14001038 The total amount of the cash receipt for recovation cannot exceed the amount of the original cash receipt.
-14001039 Issuance purpose(tax deducuction/proof of purchase) of cash receipt for revocation is not the same as the original cash receipt.
-14001040 Taxation type(tax/exempted tax) of the cash receipt for revocation is not the same as the original cash receipt.
-14001041 The cash receipt for revocation can be only issued for the original approved cash receipt.
-14001043 Total amount cannot exceed '999,999,999'.
-14001044 Identification number can be entered with numeric values only.
-14001045 The value of '0' must be entered for the tax amount on the tax exemption cash receipt.
-14001046 Customer's identification number cannot exceed 20 digits.
-14001047 Name of the seller's company cannot exceed 200 alphanumeric characters.
-14001048 Seller's CEO name cannot exceed 100 letters.
-14001049 Seller's company address cannot exceed 400 alphanumeric characters.
-14001050 Customer's name cannot exceed 70 letters.
-14001051 Item name cannot exceed 70 alphanumeric characters.
-14001052 Order number cannot exceed 200 alphanumeric characters.
-14001053 Customer's email cannot exceed 100 alphanumeric characters.
-14001054 Voluntary issuance is only allowed for tax deduction purpose only.
-14001056 The trade date of the original cash receipt is not entered.
-14001057 NTS confirmation number of the original cash receipt is not entered.
-14001058 Invalid reason for revocation
-14001059 Document ID is not entered.
-14001060 The cash receipt is already provided with a Document ID.
-14001061 Array of Document IDs for cash receipt needed to print is not entered.
-14001062 Number of Document IDs in an array of cash receipts cannot exceed 100.
-14001063 Seller is not allowed to issue a cash receipt due to NTS blocking.
-14001064 The card number(identification number) of a cash receipt cannot exceed 18 digits.
-14001065 Sum of total amount of cash receipt for revocation cannot exceed the total amount of the original cash receipt.
-14001066 Maximum search period is 6 months.
-14001067 The cash receipt issued via other system can only issue a cash receipt for revocation.
-14001068 The NTS confirmation number of the original cash receipt must be 9 digits.
-14001069 Not allowed to issue a cash receipt for revocation if the status of the original is 'Failed'(filing result).
-14001070 Not allowed to issue a cash receipt that is issued via other system.
-14001071 Identification number of minor business place must be 4 digits.
-14001072 Identification number of minor business place in the cash receipt for revocation is not the same as the original cash receipt.
-14001073 Invalid Document ID format
-14001074 The trade date of the cash receipt for revocation cannot be set as the past date of the original cash receipt.
-14001075 Not allowed to issue a cash receipt for revocation if the status of the origianl is 'Saved' as a draft.
-14001076 The seller's mobile number cannot exceed 20 digits.
-14001077 Invalid format of the trade date on the original cash receipt
-14001078 Line of Business is not entered.
-14001079 Line of Business cannot exceed 32 characters.
-14001080 Invalid item of Line of Business
-14001081 Invalid value for Line of Business
-14001082 Partner ID is not entered.
-14001083 Partner ID cannot exceed 50 characters.
-14001084 Invalid item of Partner ID.
-14001085 Invalid value for Partner ID.
-14001086 The NTS confirmation number of the cash receipt cannot exceed 9 digits.
-14001087 Invalid NTS confirmation number of the cash receipt
-14001088 The cash receipt with identical NTS confirmation already exists with the entered trade date.
-14001089 The format of the NTS confirmation number of a cash receipt is not set.
-14001090 The tax amount cannot exceed the supply value.
-14001091 The trade date and time is not entered for a cash receipt.
-14001092 The NTS confirmation number of a cash receipt must be 9 digits.
-14002001 The user's business registration number is not the same as the seller's information.
-14002002 Modification is only allowed if the cash receipt is 'Saved' as a draft.
-14002003 Issuance is only allowed if the cash receipt is 'Saved' as a draft.
-14002004 Not allowed to delete a cash receipt
-14002007 Not allowed to delete a cash receipt
-14002008 The cash receipt registered by API cannot be modified.
-14002009 The partner restricted the deleting function of the cash receipt.
-14002021 The trade date is not allowed to be set as the future date of the issuance date.
-14002022 The trade date is only allowed to be set on the day or the day before of the issuance date.
-14002023 The trade date is only allowed to be set on the day or the day before of the issuance date.
-14002024 Cancelling is deprecated for the cash receipt.
-14005001 Failed to save the Fax.
-14005002 Email address is not entered.
-14005003 Sender's number is not entered.
-14005004 Receiver's number is not entered.
-14005005 The content of notification SMS is not entered.
-14005006 Sender's number is not entered.
-14005007 Receiver's number is not entered.
-14005008 Email is not entered or invalid status to send an email.
-14005009 Not allowed to send a text message.
-14005010 Not allowed to send a Fax.
-14010001 The content of the Request Body does not exist.
-14010002 The information of cash receipt is not entered.
-14010003 An error occurred during the process of mapping the cash receipt information.
-14010004 Invalid popup URL
-14010005 An error occurred during the process of mapping the modified cash receipt information.
-14010006 Invalid resend request
-14010007 Invalid email address format
-14010008 The value is not entered whether to send an email or not.
-14010009 Not allowed to download in PDF format.
-14010010 The content of the Bulk Request Body does not exist.
-14010011 SubmitID is not entered.
-14010012 Length of the submitID cannot exceed 36 characters.
-14010013 Anti-forgery hash value(Message Digest) is not entered.
-14010014 Anti-forgery hash value(Message Digest) is not valid.
-14010015 Invalid JSON format
-14010016 The array of cash receipt is not entered.
-14010017 Number of cash receipts in an array cannot exceed 100.
-14010018 The duplicated Document ID exists in the array of the cash receipt.
-14010021 The provided SubmitID is already in use.
-14010022 The cash receipt does not exist for the provided Document ID.
-14010023 The cash receipt with no DocumentID exists in the array.
-14010024 Invalid format of the trade date
-14010033 The array of document ID of cash receipts to print is not entered.
-14010034 The array of document ID of cash receipts to print exceeded 100 numbers.
-14010035 The cash receipt with the entered document ID does not exist.
-14010036 The NTS confirmation number of the cash receipt is not entered.
-14010037 The NTS confirmation number of the cash receipt must be 9 digits.
-14010038 The identical NTS confirmation of the cash receipt already exists within an array.
-14010039 The trade date and time of the cash receipt is not entered.
-14010040 Invalid value[null] exists in the list of cash receipt object
-10000006 ID is not entered.
-10000007 Invalid password format
-10000008 The information for provided ID does not exist.
-10000009 Incorrect password
-10000010 Partner Information does not exist.
-10000011 User information does not exist.
-10000012 Master(user) corresponds to the entered information of LinkID and BRN does not exist.
-10000014 There is no user corresponds with the entered BRN information.
-10000015 Business registration number is not entered.
-10000018 Disabled ID
-10000019 Inactive ID
-10000020 Deleted ID
-10000021 Disabled ID
-10000029 IP Information to access does not exist.
-10000032 Token Generation failed.
-10000033 Token Interpretation failed.
-10000034 Auth token is not entered
-10000035 An error occurred in process of attaching a file.
-10000038 Invalid ID
-10000039 ID is not belong to the member
-10000040 LinkID to be checked is not entered.
-10000041 ID must be set between 4-50 letters.
-10000042 ID only allowes to use English letter(upper/lower case), numeric and special characters(!#$%&'*+-/=?^_`{|}~@.)
-10000045 Password only allowes to user English letter(upper/lower case), numeric and special characters.
-10001000 Signed-up user
-10001001 Company Information is not entered.
-10001002 Password is not entered.
-10001003 ID is in use.
-10001004 Business registration number is not entered.
-10001005 Name of representative is not entered.
-10001006 Name of company is not entered.
-10001007 Company Address is not entered.
-10001008 Business Type is not entered.
-10001009 Business Item is not entered.
-10001010 Information of the person in charge is not entered.
-10001011 Email of the person in charge is not entered.
-10001012 Contact of the person in charge is not entered.
-10001013 Name of the person in charge is not entered.
-10001023 Only master(user) can delete the certificate.
-10001024 Member information does not exist.
-10001025 User information to be modified is not entered.
-10001026 User information to be modified does not exist.
-10001027 Unable to modify the member information
-10001046 Business registration number is 10-digit numeric.
-10001054 Business Type cannot exceed 100 letters.
-10001055 Business Item cannot exceed 100 letters.
-10001056 Name of representative cannot exceed 100 letters.
-10001057 Company Name cannot exceed 100 letters.
-10001058 Address cannot exceed 300 letters.
-10001059 Invalid business registration number
-10001060 ID of department account is not entered.
-10001061 Password of department account is not entered.
-10001062 Only master(user) can delete the department account.
-10001063 No department account is registered.
-10001064 Not allowed to enter emojis
-10001065 This user has been already withdrawn.
-10001068 Failed to check the BRN information on joint certificate
-10001069 New password cannot be the same as the current password.
-10001070 A user with outstanding amount is not available to process the withdrawal.
-10001071 The reason for withdrawl is not entered.
-10001075 Only master(user) can request to withdraw from POPBiLL membership.
-10001076 Reason for membership withdrawal cannot exceed 300 letters.
-10001077 The email of the person in charge cannot exceed 100 letters.
-10001078 The contact number of the person in charge cannot exceed 20 digits.
-10001079 The name of the person in charge cannot exceed 100 letters.
-10001081 A user with the existing reservations for text messages is not available to process the withdrawal.
-10001085 The entered BRN is restricted from sign-up.
-10002009 The certificate is not registered.
-10002016 Hometax certificate or Department account is not registered.
-10004000 The certificate is not registerd.
-10004001 Loading the certificate failed.
-10004002 Unable to validate a hash algorithm of the certificate
-10004003 Expired certificate
-10004004 Invalid certificate
-10004005 Invalid certificate
-10004006 Invalid public key value registered in the system
-10004008 The certificate is not compatible for digital signiture.
-10004009 The BRN on the certificate is not the same as the user's information.
-10004010 Failed to download Certificate Revocation List from CA.
-10004012 Failed to load the private key on the certificate
-10006026 Unregistered caller ID
-10006027 Caller ID is not entered.
-10006028 The entered Caller ID is already registered.
-10007001 Invalid PDF Document
-10007002 Failed to reset the PDF generator
-10007003 Failed to check the URL required to generate a PDF
-10007004 Failed to generate a PDF
-10010001 Partner's LinkID is not entered.
-10010002 User's ID is not entered.
-10010005 Failed to parse the sign-up information
-10010006 No authority information(business registration number)
-10010007 No object of partner's user
-10010008 Failed to parse the company information
-10010009 Failed to parse the information of the person in charge
-10010010 Failed to parse the modified information of the person in charge
-10010011 No date type for search
-10010012 Invalid date type for search
-10010013 Invalid date type for search scope
-10010017 Field Decryption failed
-10010018 Field Encryption failed
-10010019 Failed to get publicKey for field encryption
-10010020 Not allowed to use Bulk API
-10010021 Failed to parse the information for refund request
-10010022 Refund request information is not entered.
-10010023 Exceeded the refundable amount of points for refund request
-10010024 Invalid amount of points for refund request
-10010029 Failed to parse[Malformed JSON] the user's information
-99005001 The balance of partner point is not sufficient to use the service.
-99005002 User have exceeded the monthly limit of deferred payment.
-99005003 The balance of charged point is not enough to use the service.
-99005004 The balance of bonus point is not enough to use the service.
-99005005 The balance of the point is not enough to use the service.
-99005006 There is no case to eligible for refund.
-99005013 User have exceeded the daily limit for deferred payment.
-99005014 User have exceeded the limit for minus payment.
-99005015 User have exceeded the daily usage limit.
-99005016 User have exceeded the monthly usage limit.
-99005017 User have exceeded the limit for partner's minus payment.
-99005018 Not allowed to charge bonus point for service usage
-99005019 Not allowed to charge bonus point for this service channel

Business Contact

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