Error codes of e-statement

When calling POPBiLL SDK function isn't proceed successfully, return an error code and message as a return value. If you have a problem to figure out why the error occurs, check the information related to error and inquire at technical support center. (+82 70-7998-7117 / global@linkhubcorp.com)

Check the execution details about webhook event and retry

When calling POPBiLL SDK function is proceed successfully, return "1" as a code. When an error occurs, return 8 digits value starting with "-".

  • -120* about e-Statement service error
  • -100* about POPBiLL service error
  • -990* about points error

Error codes' table

Error code Error message
-12000000 Invoice does not exist with the entered information.
-12000001 Unable to search an invoice with the entered information.
-12000003 Invalid branch place number of an invoice
-12000004 Invoice does not exist with the entered MgtKey.
-12000005 POPBiLL invoice ID(ItemKey) is not entered.
-12000006 User is not authorized to search an invoice.
-12000007 Information of an invoice is not entered.
-12000008 Revised information of an invoice is not entered.
-12000009 A code of customized template(formCode) doesn't exist.
-12000010 This invoice is not being attached.
-12000011 This invoice has been already attached.
-12000012 The invoice to be attached is the same with the current one.
-12001001 User’s BRN is not the same as the information of an invoice.
-12001002 Buyer's company name is not entered.
-12001005 Seller's BRN is not entered.
-12001006 Date of preparation is not entered.
-12001008 Sum of supply values is not entered.
-12001009 Taxation Type(taxType) is not entered.
-12001010 Sum of tax amount is not entered.
-12001011 Invalid MgtKey
-12001012 The entered MgtKey is already in use.
-12001014 User's BRN is not the same with the issuer's.
-12001015 Seller's BRN is not entered.
-12001017 Supply value of the line item cannot exceed 18 digits.
-12001018 Quantity of the line item cannot exceed 12 digits(accepted to two decimal places).
-12001019 Unit price of the line item cannot exceed 18 digits(accepted to two decimal places).
-12001020 Tax amount of the line item cannot exceed 18 digits.
-12001021 Invalid serial number of the line item
-12001022 Item name cannot exceed 100 letters.
-12001023 Seller's BRN cannot exceed 13 digits.
-12001024 Seller's company name cannot exceed 200 letters.
-12001025 Seller's CEO name cannot exceed 100 letters.
-12001026 Seller's address cannot exceed 300 letters.
-12001027 Seller's type of business cannot exceed 100 letters.
-12001028 Seller's items of business cannot exceed 100 letters.
-12001029 The name of person in charge(supplier) cannot exceed 100 letters.
-12001030 Seller's department name cannot exceed 100 letters.
-12001031 Seller's contact number cannot exceed 20 digits.
-12001032 Seller's email address cannot exceed 100 letters.
-12001033 Seller's memo cannot exceed 200 letters.
-12001034 Buyer's BRN cannot exceed 13 digits.
-12001035 Buyer's company name cannot exceed 200 letters.
-12001036 Buyer's CEO name cannot exceed 100 letters.
-12001037 Buyer's address cannot exceed 300 letters.
-12001038 Buyer's type of business cannot exceed 100 letters.
-12001039 Buyer's items of business cannot exceed 100 letters.
-12001040 The name of person in charge(customer) cannot exceed 100 letters.
-12001041 Buyer's department name cannot exceed 100 letters.
-12001042 Buyer's contact cannot exceed 20 digits.
-12001043 Buyer's email address cannot exceed 100 letters.
-12001044 Buyer's memo cannot exceed 200 letters.
-12001045 Serial number cannot exceed 30 letters.
-12001046 Remark1 cannot exceed 150 letters.
-12001047 Remark2 cannot exceed 150 letters.
-12001048 Remark3 cannot exceed 150 letters.
-12001049 The entered statement ID is already in use.
-12001050 Serial number of the line item cannot be duplicated.
-12001051 The search scope cannot exceed 6 months.
-12001053 Line of Business is not entered.
-12001054 Line of Business cannot exceed 32 characters.
-12001055 Invalid item of Line of Business
-12001056 Invalid value for Line of Business
-12001057 Partner ID is not entered.
-12001058 Partner ID cannot exceed 50 characters.
-12001059 Invalid item of Partner ID
-12001060 Invalid value for Partner ID
-12002001 Only an invoice with status 'Saved'(100) can be updated
-12002002 Only allowed to delete an invoice with status 'Saved'(100) by the user who created
-12002003 Not allowed to delete with a current invoice status
-12002004 User is not allowed to delete the invoice.
-12002005 Only an invoice with status 'Saved'(100) can be issued
-12002006 Not allowed to cancel an invoice with the current status
-12002007 Only a buyer can grant the invoice
-12002008 Only available to grant the invoice with status 'Waiting for confirmation'(200)
-12002009 Only buyer can refuse the invoice
-12002010 Only available to refuse the invoice with status 'Waiting for confirmation'(200)
-12002011 Concurrently generated invoice can be issued only with the related e-Tax invoice.
-12002012 Not allowed to modify an invoice registered via API in POPBiLL website
-12002013 Delete function is restricted by the Partner.
-12002014 The BRN is not the same with the one of an user who created the invoice.
-12005000 Unable to resend the email
-12005001 Failed to save FAX file
-12005002 Only available to delete an attachment with status 'Saved'(100)
-12005003 Only registrant can delete the attachment.
-12005004 The attachment ID doesn't exist.
-12005005 Only available to attach a file with status 'Saved'(100)
-12005006 The number of uploaded attachments cannot exceed 5.
-12005007 Caller ID is not entered.
-12005008 Receiver's number is not entered.
-12005009 Message contents is not entered.
-12005010 Caller ID is not entered.
-12005011 Receiver's number is not entered.
-12005012 Unable to resend the email or recipient's email address is not entered.
-12005013 Not allowed to send a text with the current status of an invoice.
-12005014 Not allowed to send a FAX with the current status of an invoice.
-12005015 PDF download of an invoice is not supported for this customized template.
-12005016 FAX is not supported for this customized template.
-12005017 Invoice Information for sending via FAX is not entered.
-12005018 Failed to generate PDF for sending via FAX
-12005019 This file format is not supproted.
-12010001 Contents of Request Body doesn't exist.
-12010002 The information of an invoice is not entered.
-12010003 ItemCode of an invoice is not entered.
-12010004 An error occurs in process of mapping of an invoice information.
-12010005 The requested path is not supported.
-12010006 Invalid resending request
-12010007 Failed to save the attached file
-12010008 Caller ID is not entered.
-12010009 Receiver's number is not entered.
-12010010 SubItemCode of an invoice to be attached is not entered.
-12010011 MgtKey of an invoice to be attached is not entered.
-12010012 SubItemCode of an invoice to be detached is not entered.
-12010013 MgtKey of an invoice to be detached is not entered.
-12010014 Invalid Email type
-12010015 It is not entered whether an email is sent or not.
-10000001 An error occurred in process of status confirmation.
-10000004 The session information does not exist.
-10000005 Role Type is not entered.
-10000006 ID is not entered.
-10000007 Invalid password format
-10000008 The information for provided ID does not exist.
-10000009 Incorrect password
-10000010 Partner Information does not exist.
-10000011 User information does not exist.
-10000012 Master(user) corresponds to the entered information of LinkID and BRN does not exist.
-10000013 The entered password is not the same as the current password.
-10000014 There is no user corresponds with the entered BRN information.
-10000015 Business registration number is not entered.
-10000017 This ID requires a master(user)'s authorization.
-10000018 Disabled ID
-10000019 Inactive ID
-10000020 Deleted ID
-10000021 Disabled ID
-10000022 Password reset is required.
-10000023 Only master(user) can change user's password.
-10000024 Failed to encrypt a password
-10000025 Password has been reset.
-10000026 Password is not set.
-10000027 An error occurred in process of password confirmation.
-10000028 Failed to change password due to the error of hash key generation
-10000029 IP Information to access does not exist.
-10000032 Token Generation failed.
-10000033 Token Interpretation failed.
-10000034 Auth token is not entered
-10000035 An error occurred in process of attaching a file.
-10000036 User Code does not exist.
-10000037 User Code to be checked is not entered.
-10000038 Invalid ID
-10000039 ID is not belong to the member
-10000040 LinkID to be checked is not entered.
-10000041 ID must be set between 4-50 letters.
-10000042 ID only allowes to use English letter(upper/lower case), numeric and special characters(!#$%&'*+-/=?^_`{|}~@.)
-10000043 User Access has been blocked by login failure 10 times in a row.
-10000044 User Access is blocked when login failed 10 times in a row.
-10000045 Password only allowes to user English letter(upper/lower case), numeric and special characters.
-10000046 Unable to be processed by 'Read-only' role
-10001000 Signed-up user
-10001001 Company Information is not entered.
-10001002 Password is not entered.
-10001003 ID is in use.
-10001004 Business registration number is not entered.
-10001005 Name of representative is not entered.
-10001006 Name of company is not entered.
-10001007 Company Address is not entered.
-10001008 Business Type is not entered.
-10001009 Business Item is not entered.
-10001010 Information of the person in charge is not entered.
-10001011 Email of the person in charge is not entered.
-10001012 Contact of the person in charge is not entered.
-10001013 Name of the person in charge is not entered.
-10001014 The user doesn't belong to the company.
-10001015 The user cannot switch the master(user).
-10001016 It's not a user's ID or registered ID.
-10001017 Only master(user) can change the user's status.
-10001018 User code is not entered.
-10001019 The information of the person in charge does not exist.
-10001020 Member code is not entered.
-10001021 The information of member code does not exist.
-10001022 It's a drop-outted ID or unregistered ID.
-10001023 Only master(user) can delete the certificate.
-10001024 Member information does not exist.
-10001025 User information to be modified is not entered.
-10001026 User information to be modified does not exist.
-10001027 Unable to modify the member information
-10001028 Name of the person in charge is not entered.
-10001029 Email is not entered.
-10001030 Email is mismatched with name of the person in charge to be delivered a mail for password reset.
-10001031 Seal is not registered.
-10001032 Copy of business license is not registered.
-10001033 Copy of bankbook is not registered.
-10001034 Business registration number is not entered.
-10001035 Security Token is not entered.
-10001036 To validate the security token failed.
-10001037 A target for the security token is not entered.
-10001038 Channel ID is not entered.
-10001039 Failed to check VID during secure token generation.
-10001040 An error occurred in process of security token issuance.
-10001041 Expired security token
-10001042 Invalid security token
-10001043 ID is not entered.
-10001045 Postal code number cannot exceed 10 digits.
-10001046 Business registration number is 10-digit numeric.
-10001047 The session for sign-up is not ready yet.
-10001048 Only master(user) can resend a mail for password reset.
-10001049 The user information to be delivered a mail for password reset does not exist.
-10001050 Standard for notification of the current point balance is not entered.
-10001051 The date of notification for the draft is not entered.
-10001052 The date of notification for the invoice going to be issued is not entered.
-10001053 Contact to be delivered a notification message is not registered.
-10001054 Business Type cannot exceed 100 letters.
-10001055 Business Item cannot exceed 100 letters.
-10001056 Name of representative cannot exceed 100 letters.
-10001057 Company Name cannot exceed 100 letters.
-10001058 Address cannot exceed 300 letters.
-10001059 Invalid business registration number
-10001060 ID of department account is not entered.
-10001061 Password of department account is not entered.
-10001062 Only master(user) can delete the department account.
-10001063 No department account is registered.
-10001064 Not allowed to enter emojis
-10001065 This user has been already withdrawn.
-10001066 Not allowed to withdraw the master(user) due to the existing users
-10001067 The user information does not exist for password reset.
-10001068 Failed to check the BRN information on joint certificate
-10001069 New password cannot be the same as the current password.
-10001070 A user with outstanding amount is not available to process the withdrawal.
-10001071 The reason for withdrawl is not entered.
-10001072 Unable to complete
-10001073 Unable to delete the data
-10001074 Unable to cancel
-10001075 Only master(user) can request to withdraw from POPBiLL membership.
-10001076 Reason for membership withdrawal cannot exceed 300 letters.
-10001077 The email of the person in charge cannot exceed 100 letters.
-10001078 The contact number of the person in charge cannot exceed 20 digits.
-10001079 The name of the person in charge cannot exceed 100 letters.
-10001080 The entered BRN is restricted from sign-up.
-10001081 A user with the existing reservations for text messages is not available to process the withdrawal.
-10001082 A user with the exsiting reservations for ATS/FTS messages is not available to process the withdrawal.
-10002000 Customer information is not entered.
-10002001 Customer Type is not set.
-10002002 [Customer] Business registration number(or resident/alien registration number) is not entered.
-10002003 [Customer] Name of company is not entered.
-10002004 [Customer] Name of representative is not entered.
-10002006 [Customer] Name of the person in charge is not entered.
-10002008 It's not a user's customer or registered customer.
-10002009 The certificate is not registered.
-10002010 [Customer] Information of the person in charge is not entered.
-10002011 To add the person in charge is only available where the customer type is 'Company'.
-10002012 [Customer] Information of the person in charge does not exist.
-10002013 [Customer] Branch number is only 4-digit numeric.
-10002014 Item code is not entered.
-10002015 Item name is not entered.
-10002016 Hometax certificate or Department account is not registered.
-10002020 Item information is not entered.
-10002021 It's not a member's item or registered item.
-10002022 [Customer] Name of company cannot exceed 200 letters.
-10002023 [Customer] Name of representative cannot exceed 100 letters.
-10002024 [Customer] Business Item cannot exceed 100 letters.
-10002025 [Customer] Business Type cannot exceed 100 letters.
-10002026 [Customer] Name of the person cannot exceed 100 letters.
-10002027 [Customer] Position of the person in charge cannot exceed 20 letters.
-10002030 Message configuration failed.
-10003000 The session for charging is not ready yet.
-10004000 The certificate is not registerd.
-10004001 Loading the certificate failed.
-10004002 Unable to validate a hash algorithm of the certificate
-10004003 Expired certificate
-10004004 Invalid certificate
-10004005 Invalid certificate
-10004006 Invalid public key value registered in the system
-10004008 The certificate is not compatible for digital signiture.
-10004009 The BRN on the certificate is not the same as the user's information.
-10004010 Failed to download Certificate Revocation List from CA.
-10004012 Failed to load the private key on the certificate
-10005001 Deactivated master(user)
-10005002 The result of payment does not exist.
-10005003 The information fo payment code does not exist.
-10005004 The member information of the person in charge of payment does not exist.
-10005005 The information of the person in charge of payment does not exist.
-10005006 Payment history does not exist.
-10005007 Unable to pay from partner point
-10006001 New password is not entered.
-10006002 Password must be set between 6-20 letters.
-10006003 Password only allowes to use English letter(upper/lower case), numeric and special characters.
-10006004 Only master(user) can process.
-10006005 No master(user) information
-10006006 No user information
-10006007 No authority to issue a ticket
-10006008 Ticket Encryption failed.
-10006009 No counselling history
-10006010 No board type
-10006011 The user is not a writer of the post.
-10006012 No authority to modity the post
-10006013 No authority to delete the post
-10006014 Configuration of e-Tax invoice to be revised is not entered.
-10006015 Configuration of SMS template to be modified is not entered.
-10006016 Invoice type is not entered.
-10006017 Name of customized template is not entered.
-10006020 No partner information
-10006021 Configuration of partner to be modified is not entered.
-10006022 The information of customized template to be registered is not entered.
-10006023 The information of customized template does not exist.
-10006024 Configuration of customized template to be modified is not entered.
-10006025 Invalid status of caller ID to modify
-10006026 Unregistered caller ID
-10006027 Caller ID is not entered.
-10006028 The entered Caller ID is already registered.
-10006029 Exceeded the maximum number of Caller IDs to register
-10006030 Configuration of invoice to be modified is not entered.
-10006031 Only system master can activate blocked user access.
-10006032 Configuration of cash receipt to be modified is not entered.
-10007001 Invalid PDF Document
-10007002 Failed to reset the PDF generator
-10007003 Failed to check the URL required to generate a PDF
-10007004 Failed to generate a PDF
-10010001 Partner's LinkID is not entered.
-10010002 User's ID is not entered.
-10010003 Fail to read uploaded file.
-10010004 Fail to issue Ticket.
-10010005 Failed to parse the sign-up information
-10010006 No authority information(business registration number)
-10010007 No object of partner's user
-10010008 Failed to parse the company information
-10010009 Failed to parse the information of the person in charge
-10010010 Failed to parse the modified information of the person in charge
-10010011 No date type for search
-10010012 Invalid date type for search
-10010013 Invalid date type for search scope
-10010014 No APIKey
-10010015 No ItemCode
-10010016 No user's business registration number
-10010017 Field Decryption failed
-10010018 Field Encryption failed
-10010019 Failed to get publicKey for field encryption
-10010020 Not allowed to use Bulk API
-10010021 Failed to parse the information for refund request
-10010022 Refund request information is not entered.
-10010023 Exceeded the refundable amount of points for refund request
-10010024 Invalid amount of points for refund request
-10010029 Failed to parse[Malformed JSON] the user's information
-10012001 LinkID is not entered.
-10012002 Partner code is not entered.
-10012003 The BRN for migration is not entered.
-10012004 Duplicated partner information for migration
-10012005 The migration result does not exist.
-10012006 The prerequisite for migration is not completed.
-10012007 Unable to migration for the user
-10012008 No migration history of the user
-10012009 Unable to change the result status of migration
-10012010 Partner's LinkID to be registered is not entered.
-10013001 No information of message template
-10013002 It's not a user's message template or registered template.
-10014001 No address group code
-10014002 No address group exist
-10014003 The information of address group is not entered.
-10014004 No group code
-10014005 Group name to be modified is not entered.
-10014006 The information of address group to be deleted is not entered.
-10014007 The address information does not exist.
-10014008 The address information is not entered.
-10014009 Address code is not entered.
-10014010 Address code to be deleted is not entered.
-99005001 The balance of partner point is not sufficient to use the service.
-99005002 User have exceeded the monthly limit of deferred payment.
-99005003 The balance of charged point is not enough to use the service.
-99005004 The balance of bonus point is not enough to use the service.
-99005005 The balance of the point is not enough to use the service.
-99005006 There is no case to eligible for refund.
-99005007 Where the fee is charged cannot be checked.
-99005008 Charging in POPBiLL website is restricted.
-99005010 It cannot charged by partner point.
-99005011 This service is required to the user information.
-99005012 This service can be charged only by partner point.
-99005013 User have exceeded the daily limit for deferred payment.
-99005014 User have exceeded the limit for minus payment.
-99005015 User have exceeded the daily usage limit.
-99005016 User have exceeded the monthly usage limit.
-99005017 User have exceeded the limit for partner's minus payment.
-99005018 Not allowed to charge bonus point for service usage
-99005019 Not allowed to charge bonus point for this service channel

Business Contact

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