Error codes of e-statement

When calling POPBiLL SDK function isn't proceed successfully, return an error code and message as a return value. If you have a problem to figure out why the error occurs, check the information related to error and inquire at technical support center. (+82 70-7998-7117 / global@linkhubcorp.com)

Check the execution details about webhook event and retry

When calling POPBiLL SDK function is proceed successfully, return "1" as a code. When an error occurs, return 8 digits value starting with "-".

  • -120* about e-Statement service error
  • -100* about POPBiLL service error
  • -990* about points error

Error codes' table

Error code Error message
-12000000 Invoice does not exist with the entered information.
-12000001 Unable to search an invoice with the entered information.
-12000003 Invalid branch place number of an invoice
-12000004 Invoice does not exist with the entered MgtKey.
-12000005 POPBiLL invoice ID(ItemKey) is not entered.
-12000006 User is not authorized to search an invoice.
-12000007 Information of an invoice is not entered.
-12000008 Revised information of an invoice is not entered.
-12000009 A code of customized template(formCode) doesn't exist.
-12000010 This invoice is not being attached.
-12000011 This invoice has been already attached.
-12000012 The invoice to be attached is the same with the current one.
-12001001 User’s BRN is not the same as the information of an invoice.
-12001002 Buyer's company name is not entered.
-12001005 Seller's BRN is not entered.
-12001006 Date of preparation is not entered.
-12001008 Sum of supply values is not entered.
-12001009 Taxation Type(taxType) is not entered.
-12001010 Sum of tax amount is not entered.
-12001011 Invalid MgtKey
-12001012 The entered MgtKey is already in use.
-12001014 User's BRN is not the same with the issuer's.
-12001015 Seller's BRN is not entered.
-12001017 Supply value of the line item cannot exceed 18 digits.
-12001018 Quantity of the line item cannot exceed 12 digits(accepted to two decimal places).
-12001019 Unit price of the line item cannot exceed 18 digits(accepted to two decimal places).
-12001020 Tax amount of the line item cannot exceed 18 digits.
-12001021 Invalid serial number of the line item
-12001022 Item name cannot exceed 100 letters.
-12001023 Seller's BRN cannot exceed 13 digits.
-12001024 Seller's company name cannot exceed 200 letters.
-12001025 Seller's CEO name cannot exceed 100 letters.
-12001026 Seller's address cannot exceed 300 letters.
-12001027 Seller's type of business cannot exceed 100 letters.
-12001028 Seller's items of business cannot exceed 100 letters.
-12001029 The name of person in charge(supplier) cannot exceed 100 letters.
-12001030 Seller's department name cannot exceed 100 letters.
-12001031 Seller's contact number cannot exceed 20 digits.
-12001032 Seller's email address cannot exceed 100 letters.
-12001033 Seller's memo cannot exceed 200 letters.
-12001034 Buyer's BRN cannot exceed 13 digits.
-12001035 Buyer's company name cannot exceed 200 letters.
-12001036 Buyer's CEO name cannot exceed 100 letters.
-12001037 Buyer's address cannot exceed 300 letters.
-12001038 Buyer's type of business cannot exceed 100 letters.
-12001039 Buyer's items of business cannot exceed 100 letters.
-12001040 The name of person in charge(customer) cannot exceed 100 letters.
-12001041 Buyer's department name cannot exceed 100 letters.
-12001042 Buyer's contact cannot exceed 20 digits.
-12001043 Buyer's email address cannot exceed 100 letters.
-12001044 Buyer's memo cannot exceed 200 letters.
-12001045 Serial number cannot exceed 30 letters.
-12001046 Remark1 cannot exceed 150 letters.
-12001047 Remark2 cannot exceed 150 letters.
-12001048 Remark3 cannot exceed 150 letters.
-12001049 The entered statement ID is already in use.
-12001050 Serial number of the line item cannot be duplicated.
-12001051 The search scope cannot exceed 6 months.
-12001053 Line of Business is not entered.
-12001054 Line of Business cannot exceed 32 characters.
-12001055 Invalid item of Line of Business
-12001056 Invalid value for Line of Business
-12001057 Partner ID is not entered.
-12001058 Partner ID cannot exceed 50 characters.
-12001059 Invalid item of Partner ID
-12001060 Invalid value for Partner ID
-12002001 Only an invoice with status 'Saved'(100) can be updated
-12002002 Only allowed to delete an invoice with status 'Saved'(100) by the user who created
-12002003 Not allowed to delete with a current invoice status
-12002004 User is not allowed to delete the invoice.
-12002005 Only an invoice with status 'Saved'(100) can be issued
-12002006 Not allowed to cancel an invoice with the current status
-12002007 Only a buyer can grant the invoice
-12002008 Only available to grant the invoice with status 'Waiting for confirmation'(200)
-12002009 Only buyer can refuse the invoice
-12002010 Only available to refuse the invoice with status 'Waiting for confirmation'(200)
-12002011 Concurrently generated invoice can be issued only with the related e-Tax invoice.
-12002012 Not allowed to modify an invoice registered via API in POPBiLL website
-12002013 Delete function is restricted by the Partner.
-12002014 The BRN is not the same with the one of an user who created the invoice.
-12005000 Unable to resend the email
-12005001 Failed to save FAX file
-12005002 Only available to delete an attachment with status 'Saved'(100)
-12005003 Only registrant can delete the attachment.
-12005004 The attachment ID doesn't exist.
-12005005 Only available to attach a file with status 'Saved'(100)
-12005006 The number of uploaded attachments cannot exceed 5.
-12005007 Caller ID is not entered.
-12005008 Receiver's number is not entered.
-12005009 Message contents is not entered.
-12005010 Caller ID is not entered.
-12005011 Receiver's number is not entered.
-12005012 Unable to resend the email or recipient's email address is not entered.
-12005013 Not allowed to send a text with the current status of an invoice.
-12005014 Not allowed to send a FAX with the current status of an invoice.
-12005015 PDF download of an invoice is not supported for this customized template.
-12005016 FAX is not supported for this customized template.
-12005017 Invoice Information for sending via FAX is not entered.
-12005018 Failed to generate PDF for sending via FAX
-12005019 This file format is not supproted.
-12010001 Contents of Request Body doesn't exist.
-12010002 The information of an invoice is not entered.
-12010003 ItemCode of an invoice is not entered.
-12010004 An error occurs in process of mapping of an invoice information.
-12010005 The requested path is not supported.
-12010006 Invalid resending request
-12010007 Failed to save the attached file
-12010008 Caller ID is not entered.
-12010009 Receiver's number is not entered.
-12010010 SubItemCode of an invoice to be attached is not entered.
-12010011 MgtKey of an invoice to be attached is not entered.
-12010012 SubItemCode of an invoice to be detached is not entered.
-12010013 MgtKey of an invoice to be detached is not entered.
-12010014 Invalid Email type
-12010015 It is not entered whether an email is sent or not.
-10000006 ID is not entered.
-10000007 Invalid password format
-10000008 The information for provided ID does not exist.
-10000009 Incorrect password
-10000010 Partner Information does not exist.
-10000011 User information does not exist.
-10000012 Master(user) corresponds to the entered information of LinkID and BRN does not exist.
-10000014 There is no user corresponds with the entered BRN information.
-10000015 Business registration number is not entered.
-10000018 Disabled ID
-10000019 Inactive ID
-10000020 Deleted ID
-10000021 Disabled ID
-10000029 IP Information to access does not exist.
-10000032 Token Generation failed.
-10000033 Token Interpretation failed.
-10000034 Auth token is not entered
-10000035 An error occurred in process of attaching a file.
-10000038 Invalid ID
-10000039 ID is not belong to the member
-10000040 LinkID to be checked is not entered.
-10000041 ID must be set between 4-50 letters.
-10000042 ID only allowes to use English letter(upper/lower case), numeric and special characters(!#$%&'*+-/=?^_`{|}~@.)
-10000045 Password only allowes to user English letter(upper/lower case), numeric and special characters.
-10001000 Signed-up user
-10001001 Company Information is not entered.
-10001002 Password is not entered.
-10001003 ID is in use.
-10001004 Business registration number is not entered.
-10001005 Name of representative is not entered.
-10001006 Name of company is not entered.
-10001007 Company Address is not entered.
-10001008 Business Type is not entered.
-10001009 Business Item is not entered.
-10001010 Information of the person in charge is not entered.
-10001011 Email of the person in charge is not entered.
-10001012 Contact of the person in charge is not entered.
-10001013 Name of the person in charge is not entered.
-10001023 Only master(user) can delete the certificate.
-10001024 Member information does not exist.
-10001025 User information to be modified is not entered.
-10001026 User information to be modified does not exist.
-10001027 Unable to modify the member information
-10001046 Business registration number is 10-digit numeric.
-10001054 Business Type cannot exceed 100 letters.
-10001055 Business Item cannot exceed 100 letters.
-10001056 Name of representative cannot exceed 100 letters.
-10001057 Company Name cannot exceed 100 letters.
-10001058 Address cannot exceed 300 letters.
-10001059 Invalid business registration number
-10001060 ID of department account is not entered.
-10001061 Password of department account is not entered.
-10001062 Only master(user) can delete the department account.
-10001063 No department account is registered.
-10001064 Not allowed to enter emojis
-10001065 This user has been already withdrawn.
-10001068 Failed to check the BRN information on joint certificate
-10001069 New password cannot be the same as the current password.
-10001070 A user with outstanding amount is not available to process the withdrawal.
-10001071 The reason for withdrawl is not entered.
-10001075 Only master(user) can request to withdraw from POPBiLL membership.
-10001076 Reason for membership withdrawal cannot exceed 300 letters.
-10001077 The email of the person in charge cannot exceed 100 letters.
-10001078 The contact number of the person in charge cannot exceed 20 digits.
-10001079 The name of the person in charge cannot exceed 100 letters.
-10001081 A user with the existing reservations for text messages is not available to process the withdrawal.
-10001085 The entered BRN is restricted from sign-up.
-10002009 The certificate is not registered.
-10002016 Hometax certificate or Department account is not registered.
-10004000 The certificate is not registerd.
-10004001 Loading the certificate failed.
-10004002 Unable to validate a hash algorithm of the certificate
-10004003 Expired certificate
-10004004 Invalid certificate
-10004005 Invalid certificate
-10004006 Invalid public key value registered in the system
-10004008 The certificate is not compatible for digital signiture.
-10004009 The BRN on the certificate is not the same as the user's information.
-10004010 Failed to download Certificate Revocation List from CA.
-10004012 Failed to load the private key on the certificate
-10006026 Unregistered caller ID
-10006027 Caller ID is not entered.
-10006028 The entered Caller ID is already registered.
-10007001 Invalid PDF Document
-10007002 Failed to reset the PDF generator
-10007003 Failed to check the URL required to generate a PDF
-10007004 Failed to generate a PDF
-10010001 Partner's LinkID is not entered.
-10010002 User's ID is not entered.
-10010005 Failed to parse the sign-up information
-10010006 No authority information(business registration number)
-10010007 No object of partner's user
-10010008 Failed to parse the company information
-10010009 Failed to parse the information of the person in charge
-10010010 Failed to parse the modified information of the person in charge
-10010011 No date type for search
-10010012 Invalid date type for search
-10010013 Invalid date type for search scope
-10010017 Field Decryption failed
-10010018 Field Encryption failed
-10010019 Failed to get publicKey for field encryption
-10010020 Not allowed to use Bulk API
-10010021 Failed to parse the information for refund request
-10010022 Refund request information is not entered.
-10010023 Exceeded the refundable amount of points for refund request
-10010024 Invalid amount of points for refund request
-10010029 Failed to parse[Malformed JSON] the user's information
-99005001 The balance of partner point is not sufficient to use the service.
-99005002 User have exceeded the monthly limit of deferred payment.
-99005003 The balance of charged point is not enough to use the service.
-99005004 The balance of bonus point is not enough to use the service.
-99005005 The balance of the point is not enough to use the service.
-99005006 There is no case to eligible for refund.
-99005013 User have exceeded the daily limit for deferred payment.
-99005014 User have exceeded the limit for minus payment.
-99005015 User have exceeded the daily usage limit.
-99005016 User have exceeded the monthly usage limit.
-99005017 User have exceeded the limit for partner's minus payment.
-99005018 Not allowed to charge bonus point for service usage
-99005019 Not allowed to charge bonus point for this service channel

Business Contact

For more help with POPBiLL, try these resources :

T. +82 70-7998-7117E. global@linkhubcorp.com

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